How to get the BEST IT provider for your business

The top 4 must-haves for IT support for your business:-

  1. Invisibility
  2. Minimal response time
  3. Business strategy alignment
  4. Industry understanding.

Firstly, invisibility.

The best IT support for your business is the one that you never see.
You know its there, because everything is working the way it is meant to, business is operating at 100% uptime, and your hardware and software is always up to date, but it doesn’t interrupt you, or your office.

And whenever an improvement becomes available which would suit your business, you seem to have it already. Doesn’t that sound good?

Then there is response time.

Occasionally you will need to speak with someone, you have a problem right away, and need help immediately. Ideally, your IT support will be there for you, accessible and proactive, with fast response times.
They should understand that business needs technology to perform around the clock.

And wouldn’t it be good if your IT provider understood your business strategy, and your industry in general.
Being pro-active in making recommendations based on your own vision, planning and strategy, making improvements to your technology that impact the bottom line, these are all areas that your IT support provider should provide without you having to ask.

We all know that fully functioning network and computers are vital in today’s market, and that business owners worldwide just want it to work so they can continue to run successful and profitable operations.  Follow our guidelines to get the perfect partnership for your IT requirements

Chris Herbert is a self confessed nerd and an expert in the field of small to medium business IT solutions. With experience ranging from small IT integrators to large multi-national enterprise, he has a wide breadth of knowledge in the information technology industry.